Leaders vs managers 领导相对于主管 achieve results through others by 通过其它方法达成结果 Kotter, J(2001), What leaders really do, Harvard Business Review, vol 79, no. 11, pp85-96. Cope with complexity and produce consistency应付 复杂的事物制造稳定 ■ Preserve value保留价值 Planning and budgeting规划和预算 Organising and staffing组织和人员编配 ■ Controlling and problem solving to execute控制和解 决问题 ■ Making the organisation run efficient!y令机构有效地 运作 Emphasising transactions着重运行◼ Cope with complexity and produce consistency 应付 复杂的事物制造稳定 ◼ Preserve value 保留价值 ◼ Planning and budgeting 规划和预算 ◼ Organising and staffing 组织和人员编配 ◼ Controlling and problem solving to execute 控制和解 决问题 ◼ Making the organisation run efficiently 令机构有效地 运作 ◼ Emphasising transactions 着重运行 Leaders vs managers 领导相对于主管 achieve results through others by… 通过其它方法达成结果 Kotter, J (2001), What leaders really do, Harvard Business Review, Vol 79, no. 11, pp85-96