Defining Organizational Structure (cont.) Departmentalization -the basis by which jobs are grouped together tuctonall-groups jobs by functions performed prode-groups jobs by product line geograplicall-groups jobs on the basis of territory or geography process-groups jobs on the basis of product or customer flow cstoner-groups jobs on the basis of common customers ©Prentice Hall,.2002 10-6Defining Organizational Structure (cont.) Departmentalization – the basis by which jobs are grouped together • functional - groups jobs by functions performed • product - groups jobs by product line • geographical - groups jobs on the basis of territory or geography • process- groups jobs on the basis of product or customer flow • customer - groups jobs on the basis of common customers © Prentice Hall, 2002 10-6