9.2.3 conjunction First of all,I would like to apologise for your order not being delivered on the date we agreed in our contract and also for the difficulties you have had in trying to reach me.As you may have heard in the news,we have experienced a major industrial dispute.The dispute involved all employees and as a result,all production came to a complete standstill. Secretarial and administrative staff were also involved;this is why it has been so difficult for you to reach me. 9.2.3 conjunction ⚫ First of all, I would like to apologise for your order not being delivered on the date we agreed in our contract and also for the difficulties you have had in trying to reach me. As you may have heard in the news, we have experienced a major industrial dispute. The dispute involved all employees and as a result, all production came to a complete standstill. Secretarial and administrative staff were also involved; this is why it has been so difficult for you to reach me. ⚫