Specimen Letters 7.1. A Letter of Claim for Correctionon Part ofan Order Dear Sirs Pleasesend us a correctionon part ofour order WP-11. All the items we ordered arrived in excellent condition with one exception.If you refer to our original order(see the copy attached),you will note that we requested your fluorescent desk-lamps,Model 606.However,Model 608 reached us instead.(For details,please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.) Will you kindly take back those you sent out and substitute an equal quantity (120 items)of Model 606.We would appreciate your attentionto this matter at an early date. Yours faithfully 7.2 A Letter of Claim for Replacement Dear Publisher Please mail a replacement copy ofthe attached dictionary. The dictionary,to which I subscribed last December(please see the copy of subscription enclosed),was delivered to my address this morning.Unfortunately it was found that pages 29 through 34 were missing. The volume is being returned in the package to which this letter is attached.I shall appreciate it very much if you could send a complete copy in exchange immediately as I need the dictionary now for my research work. Sincerely yoursSpecimen Letters 7.1. A Letter of Claim for Correction on Part of an Order Dear Sirs Please send us a correction on part of our order WP-11. All the items we ordered arrived in excellent condition with one exception. If you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. (For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.) Will you kindly take back those you sent out and substitute an equal quantity (120 items) of Model 606. We would appreciate your attention to this matter at an early date. Yours faithfully 7.2. A Letter of Claim for Replacement Dear Publisher Please mail a replacement copy of the attached dictionary. The dictionary, to which I subscribed last December (please see the copy of subscription enclosed), was delivered to my address this morning. Unfortunately it was found that pages 29 through 34 were missing. The volume is being returned in the package to which this letter is attached. I shall appreciate it very much if you could send a complete copy in exchange immediately as I need the dictionary now for my research work. Sincerely yours