Application Case 4.1 Smarter Insurance: Infinity P&C Improves Customer Service and Combats fraud with Predictive Analytics Questions for Discussion 1. How did Infinity p&c improve customer service with data mining? 2. What were the challenges, the proposed solution, and the obtained results 3. What was their implementation strategy? Why is it important to produce results as early as possible in data mining studies? Copynight@ 2014 Pearson Education, Inc Slide 4-10Copyright © 2014 Pearson Education, Inc. Slide 4- 10 Application Case 4.1 Smarter Insurance: Infinity P&C Improves Customer Service and Combats Fraud with Predictive Analytics Questions for Discussion 1. How did Infinity P&C improve customer service with data mining? 2. What were the challenges, the proposed solution, and the obtained results? 3. What was their implementation strategy? Why is it important to produce results as early as possible in data mining studies?