Reference Answers 1.What is your overall impression of the story? a.Bureaucracy. b.Individual's insignificance,and thus helplessness in the face of the big organizational institution or the government. c.There are too many idle people in big companies or government departments. d.The men are probably so idle that they want to pass their working hours by playing tricks on the customers. Unit 3,Book 4 Unit 3, Book 4 Reference Answers 1. What is your overall impression of the story? a. Bureaucracy. b. Individual’s insignificance, and thus helplessness in the face of the big organizational institution or the government. c. There are too many idle people in big companies or government departments. d. The men are probably so idle that they want to pass their working hours by playing tricks on the customers