The Control Process (cont.) Taking Managerial Action Correct Actual Performance-action taken when the performance variation is unsatisfactory immediate corrective action-corrects problems at once to get performance back on track basic corrective action identifies reason for performance variation -corrects the source of variation Revise the Standard-variance results from an unrealistic standard standard,not performance,needs correction troublesome to revise the standard downward ©Prentice Hall,2002 18-16The Control Process (cont.) Taking Managerial Action – Correct Actual Performance - action taken when the performance variation is unsatisfactory • immediate corrective action - corrects problems at once to get performance back on track • basic corrective action - identifies reason for performance variation – corrects the source of variation – Revise the Standard - variance results from an unrealistic standard • standard, not performance, needs correction • troublesome to revise the standard downward © Prentice Hall, 2002 18-16