How Do Managers Plan? The Role of Goals and Plans in Planning -goal-desired outcomes provide direction for all management decisions represent the criteria against which actual work accomplishments can be measured pllads-outline how goals are going to be met Types of Goals all organizations have multiple objectives no single measure can evaluate whether an organization is successful financiall goalks-relate to financial performance strutegic goul-relate to other areas of performance ©Prentice Hall,2002 7-7 How Do Managers Plan? The Role of Goals and Plans in Planning – goals - desired outcomes • provide direction for all management decisions • represent the criteria against which actual work accomplishments can be measured – plans - outline how goals are going to be met – Types of Goals • all organizations have multiple objectives • no single measure can evaluate whether an organization is successful • financial goals - relate to financial performance • strategic goals - relate to other areas of performance © Prentice Hall, 2002 7-7