Transcript: 1. Mr Green: Er. if I could come in here Chairman: Yes. Mr Green? Mr: Green: I'd just like to say that the targets that Jim suggests would be unacce people. I mean, I can't see that a level of 4500 is realistic. I'm su P White Ms. White: Well, no actually it seems to me that 4.5 thousand for the year is quite easily achievable. We had a 22% increase in turnover last quarter, after all. I think the others would agree with that Others: Mmm! Oh yes 2. Miss Grey: I'd say that the important thing for us to agree on first in the colors we'll be offering in the new product range. There's a contradiction between the reports weve been getting from our marketing interviews and from what Mr. Brown suggests. The people we talked to found both the orange and yellow prototypes very appealing. I'd like to know why Mr. Brown thinks that we should stick to last years colors Chairman: Mr Brown? Mr Brown: I resent the tone of Miss Grey's question there. She seems to think that interviews with potential customers should govern our entire policy when comes to color. It's well known that tastes change very rapidly when it comes to this aspect of a product. My suggestion is based on 23 years in this business and I think I know what I'm talking about Besides, manufacturing the product in two new colors would increase our production costs by approximately 4.5% Miss Grey: I see, I didn 't realize that Chairman: All right, well lets leave it there, shall we? 3. Mr: Black: if we're going to spend that much on promotional literature, we need to make sure we're getting a good quality product Mrs Scarlet: How do you mean, Mr Black? 4. Mr: Black: Well, Mrs. Scarlet, the leaflets weve had done so far have been designed by our own publicity department. And quite frankly, they dont look professional enough. Mrs. Scarlet: I think theyve been doing quite a good job. and do you have any idea how much contracting this out would cost? 5. Mr: Black: Well, no I don't, but maybe we should find out Chairman: Mrs Scarlet, would you be prepared to do that? Mrs. Scarlet. But. Yes. All right Chairman:. Fine. next 4. Ms. Pink: I think staff training should take preference in this case Chairman: Yes, well thank you, Ms Pink, Mr. Gold you dont agree? Mr: Gold: No, not at all. In my experience, staff training is just an excuse for time-wasting If anyone needs to find out anything they can do that on the job, when they need Ms. Pink: All right, with new documentation procedures, that may be true but half the staff in your section have no idea how the computer work Mr: Gold: They know as much as they need to know Ms. Pink But if they knew more, they could make it work for them instead of regarding it asTranscript: 1. Mr. Green: Er… if I could come in here… Chairman: Yes, Mr. Green? Mr. Green: I’d just like to say that the targets that Jim suggests would be unacceptable to my people. I mean, I can’t see that a level of 4500 is realistic. I’m sure Ms. White would agree. Ms. White: Well, no actually it seems to me that 4.5 thousand for the year is quite easily achievable. We had a 22% increase in turnover last quarter, after all. I think the others would agree with that. Others: Mmm! Oh yes. 2. Miss Grey: I’d say that the important thing for us to agree on first in the colors we’ll be offering in the new product range. There’s a contradiction between the reports we’ve been getting from our marketing interviews and from what Mr. Brown suggests. The people we talked to found both the orange and yellow prototypes very appealing. I’d like to know why Mr. Brown thinks that we should stick to last year’s colors. Chairman: Mr. Brown? Mr Brown: I resent the tone of Miss Grey’s question there. She seems to think that interviews with potential customers should govern our entire policy when it comes to color. It’s well known that tastes change very rapidly when it comes to this aspect of a product. My suggestion is based on 23 years in this business and I think I know what I’m talking about. Besides, manufacturing the product in two new colors would increase our production costs by approximately 4.5% Miss Grey: I see, I didn’t realize that. Chairman: All right, well let’s leave it there, shall we? 3. Mr. Black: if we’re going to spend that much on promotional literature, we need to make sure we’re getting a good quality product. Mrs. Scarlet: How do you mean, Mr. Black? 4. Mr. Black: Well, Mrs. Scarlet, the leaflets we’ve had done so far have been designed by our own publicity department. And quite frankly, they don’t look professional enough. Mrs. Scarlet: I think they’ve been doing quite a good job. And do you have any idea how much contracting this out would cost? 5. Mr. Black: Well, no I don’t, but maybe we should find out. Chairman: Mrs. Scarlet, would you be prepared to do that? Mrs. Scarlet: But… Yes. All right. Chairman: Fine, next… 4. Ms. Pink: I think staff training should take preference in this case. Chairman: Yes, well thank you, Ms Pink, Mr. Gold you don’t agree? Mr. Gold: No, not at all. In my experience, staff training is just an excuse for time-wasting. If anyone needs to find out anything they can do that on the job, when they need to. Ms. Pink: All right, with new documentation procedures, that may be true but half the staff in your section have no idea how the computer works. Mr. Gold: They know as much as they need to know. Ms. Pink: But if they knew more, they could make it work for them instead of regarding it as