a Key Issue in Multi-Program Enterprise Design is Balancing Demands of Local Performance with Enterprise Integration/Capabili Program enterprises typically generate revenue streams G Multi-program enterprise typically provides enabling infrastructure as a service Overhead policy provides support for enterprise infrastructure Dilemma: how to prioritize allocation of enterprise resources between“ direct"and“ indirect functions G Important multi-program enterprise value creating activity is integrating knowledge and processes across multiple enterprise boundaries Deborah Nightingale-9@ assachusetts Institute of TechnologyDeborah Nightingale - 9 © 2002 Massachusetts Institute of Technology A Key Issue in Multi-Program Enterprise Design is Balancing Demands of Local Performance with Enterprise Integration/Capability  Program enterprises typically generate revenue streams  Multi-program enterprise typically provides enabling infrastructure as a service  Overhead policy provides support for enterprise infrastructure – Dilemma: how to prioritize allocation of enterprise resources between “direct” and “indirect” functions  Important multi-program enterprise value creating activity is integrating knowledge and processes across multiple enterprise boundaries