Learning objectives Describe the role of support services in EC 2 Define ec order fulfillment and describe the ec order fulfillment process 3. Describe the major problems of Ec order fulfillment 4. Describe various solutions to ec order fulfillment problems Electronic Commerc Prentice Hall 2006Electronic Commerce Prentice Hall © 2006 2 Learning Objectives 1. Describe the role of support services in EC. 2. Define EC order fulfillment and describe the EC order fulfillment process. 3. Describe the major problems of EC order fulfillment. 4. Describe various solutions to EC order fulfillment problems