verview Listening anguage study Countries and nationalities role plays Unit 2 Connecting people Asking questions Giving dates Wrong numbers Note-taking Role pla Unit3 Enquiries for prices Passing on messages Abbreviations/spelling and discounts Note-taking Role plays Unit 4 Ordering lking about the future Giving references Nouns and verbs and numbers Unit 5 Hotel and travel Probability and possibility Question tags arrangements Reporting questions Role plays Changing arrangements Future possibilities Giving information/spelling Phrasal verbs Role Unit7 Checking up on apologising Figures and calculations problems Getting things done Role plays Unit8Making and handling Fault diagnosis g information/spelling complaints Nouns and verbs