Forces For Change (cont. Internal Forces -originate from the operations of the organization forces may include strategy,workforce,new equipment. or employee attitudes Manager as Change Agent -change agenis-act as catalysts and assume responsibility for change manager may serve as change agent -may be more thoughtful,overcautious outside consultant-used for systemwide changes -produce more drastic changes than insiders ©Prentice Hall,2002 13-6Forces For Change (cont.) Internal Forces – originate from the operations of the organization – forces may include strategy, workforce, new equipment, or employee attitudes Manager as Change Agent – change agents - act as catalysts and assume responsibility for change • manager may serve as change agent –may be more thoughtful, overcautious • outside consultant - used for systemwide changes – produce more drastic changes than insiders © Prentice Hall, 2002 13-6