第2节SCOR的构成 流程参考模型将许多优秀的企业流程重枃、标杄法和流程度 量等概念集成进了一个跨功能的框架之中 企业流程重构 标杆法 最优实践分析 流程参考模型 Capture the"as-is" state Capture the“asis of a process and derive state of a process the desired"to-be"future and derive the state sired“to-be” Iture state Quantify the operational performance of Quantify the operational sImilar companIes performance of similar and establish companies and establish internal targets internal targets based on based on“best-in- best-in- class” results class results Characterize the management practices and Characterize the software solutions management that result in "best- practices and in-class software solutions performance that result in"best-in class" performance第2节 SCOR的构成 流程参考模型将许多优秀的企业流程重构、标杆法和流程度 量等概念集成进了一个跨功能的框架之中。 企业流程重构 标杆法 最优实践分析 流程参考模型