Turnover Costs Pre- turnover costs离职前成本 slower work pace工作效率降低 increased absenteeism缺勤增加 Separation costs分离成本 severance pay离职工资 章 unemployment costs事业成本 litigation fees诉讼费用 Vacancy costs空缺成本 lost opportunities in sales and service销售与服务机会的流失 章 overtime pay for employees who pick up the slack有关人员的加班工资 ● Recruiting and new-hire processing costs重新雇佣成本 a the direct cost of advertisement and promotional materials, referral bonuses relocation expenses, sign-on bonuses, background checks the wages of employees who recruit, process paperwork, conduct interviews and tours, give tests, train and conduct orientation a the wages of support staff who hook up computers and phones, process ntification badges⚫ Pre-turnover costs 离职前成本 slower work pace 工作效率降低 increased absenteeism 缺勤增加 ⚫ Separation costs 分离成本 severance pay 离职工资 unemployment costs 事业成本 litigation fees 诉讼费用 ⚫ Vacancy costs 空缺成本 lost opportunities in sales and service 销售与服务机会的流失 overtime pay for employees who pick up the slack 有关人员的加班工资 ⚫ Recruiting and new-hire processing costs 重新雇佣成本 the direct cost of advertisement and promotional materials, referral bonuses, relocation expenses, sign-on bonuses, background checks the wages of employees who recruit, process paperwork, conduct interviews and tours, give tests, train and conduct orientation the wages of support staff who hook up computers and phones, process identification badges Turnover Costs