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10.A foreign tourist requested that the tour guide should buy something for him nd have it shipped his country.What is the proper way for the tour guide to deal with his request? In dealing with this kind of request form the tourists. (1) The tour guide should first try to find an excuse to refuse tactfully. 12 If it is hard to refuse at the insistent requests of the tourist.he should report the atter to his superior nd ask for instructions Then.he must get enough money from the tourist for purchase and shipping When shipping is made,he should mail the original copies of the consignment bill and the receipt of purchase to the tourist while keeping the duplicates for future. 11.What can the tor rguide do to p event the tourists gettingsick? lo ensure that the to ourists will not get sick,the following precautions are necessary When planning the sightseeing program for the group,the age and physical constitutions of the majority of the group members must be taken into account and margins of time must be left for relaxation as well as for sightseeing. Sometimes.the tour guide's advice against drinking the unboiled tab water in the otel roc ying food nstreet peddlers is 3 In changeable weather,the tour guide should often announce weather forecasts for the next day so that the tourists may choose to dress themselves accordingly or bring an umbrella with them in a rainy day.AT dry season;drinking more water and eating more fruit are also advisable. 12.A tourists group scheduled to arrive this morning is reposted to be delayed til tomorrow before dinner and so the time of its stay in the local city will be short ended by one and a half days What should the local guide do to cope with the change? (1)In this case,the local quide ust.first of all,notify eople concerned to cancel earlier arrangements off mea s and n otel accommodations for today and (2)Reconfirm the reservations of meals and hotel accommodations for tomorrow and the transport tickets for the next destination. (3)The sightseeing program for the group must also be altered accord kingly,While the tourist resort of less importance can be skipped over.those of major importance must be retaine (4)If time is too short.priority must be given to the tourist resorts that are typical of the local features. 13,Sometimes a travel service would have no alternative but put a tourist group on an extra flight to leave ahead of schedule because the e is a shortage on the regular flight .Under these circums ar ces,how can the local guide manage to get understandings from the tourists? (1)In these circumstances,the local guide should first talk over the matter with the national guide and tour escort and try to get cooperation and support from them. 10.A foreign tourist requested that the tour guide should buy something for him and have it shipped to his country .What is the proper way for the tour guide to deal with his request? In dealing with this kind of request form the tourists… (1) The tour guide should first try to find an excuse to refuse tactfully. (2) If it is hard to refuse at the insistent requests of the tourist, he should report the matter to his superior and ask for instructions. (3) Then, he must get enough money from the tourist for purchase and shipping .When shipping is made, he should mail the original copies of the consignment bill and the receipt of purchase to the tourist while keeping the duplicates for future. 11. What can the tour guide do to prevent the tourists getting sick? To ensure that the tourists will not get sick, the following precautions are necessary: (1) When planning the sightseeing program for the group, the age and physical constitutions of the majority of the group members must be taken into account and margins of time must be left for relaxation as well as for sightseeing. (2) Sometimes, the tour guide’s advice against drinking the unboiled tab water in the hotel rooms and buying food from street peddlers is necessary. (3) In changeable weather, the tour guide should often announce weather forecasts for the next day so that the tourists may choose to dress themselves accordingly or bring an umbrella with them in a rainy day .AT dry season; drinking more water and eating more fruit are also advisable. 12. A tourists group scheduled to arrive this morning is reposted to be delayed till tomorrow before dinner and so the time of its stay in the local city will be short ended by one and a half days .What should the local guide do to cope with the change? (1)In this case, the local guide must, first of all, notify people concerned to cancel earlier arrangements off meals and hotel accommodations for today and … (2)Reconfirm the reservations of meals and hotel accommodations for tomorrow and the transport tickets for the next destination. (3)The sightseeing program for the group must also be altered accord kingly .While the tourist resort of less importance can be skipped over ,those of major importance must be retained. (4)If time is too short, priority must be given to the tourist resorts that are typical of the local features. 13、Sometimes a travel service would have no alternative but put a tourist group on an extra flight to leave ahead of schedule because there is a shortage of space on the regular flight .Under these circumstances, how can the local guide manage to get understandings from the tourists? (1) In these circumstances, the local guide should first talk over the matter with the national guide and tour escort and try to get cooperation and support from them
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