2. Arrival Front office functions at arrival stage of the guest cycle: registration and rooming 1. complete registration record which may include the detailed information of the guest, length of his stay, his special needs, method of payment (---by cash, by check or by credit card?),etc 2. check the guests credit rating if not paying by cas h 3. determine room assignment and rate2. Arrival • Front office functions at arrival stage of the guest cycle: registration and rooming. • 1.complete registration record, which may include the detailed information of the guest, length of his stay, his special needs, method of payment (---by cash, by check or by credit card?), etc. • 2. check the guest’s credit rating if not paying by cash. • 3. determine room assignment and rate