Factors Influencing Distribution Network Design Elements of customer service influenced by network structure: Response time Product variety Does a customer always Product availability want the highest level of Customer experience performance along all these dimensions? Order visibility Returnability Supply chain costs affected by network structure: ■Inventories Transportation Logistics cost Facilities and handling Information SEIEE AU406 4-9+ - SEIEE AU406 4-9 Factors Influencing Distribution Network Design  Elements of customer service influenced by network structure:  Response time  Product variety  Product availability  Customer experience  Order visibility  Returnability  Supply chain costs affected by network structure:  Inventories  Transportation  Facilities and handling  Information  Does a customer always want the highest level of performance along all these dimensions? Logistics cost