Conflict and Group Performance Low Level of Conflict >High High Level of Group Performance B Low Situation A B c Level of Conflict Low or none Optimal High Type of Conflict Dysfunctional Functional Dysfunctional Group's Apathetic Viable Disruptive Internal Stagnant Self-Critical Chaotic Characteristics Unresponsive to Change Innovative Uncooperative Lack of New ldeas Level of Group Low High Low Performance ©Prentice Hall,2002 15-17Conflict and Group Performance © Prentice Hall, 2002 15-17