Unit Five 1 Text 2 Situational Conversation 3 Practical Writing 4 Supplementary Reading

Unit Three 1 Text 2 Situational Conversation 3 Practical Writing 4 Supplementary Reading

Unit Ten 1 Text 2 Situational Conversation 3 Practical Writing 4 Supplementary Reading

1 Unit One 2 Unit Two 3 Unit Three 4 Unit Four 5 Unit Five 6 Unit Six 7 Unit Seven 8 Unit Eight 9 Unit Nine 10 Unit Ten

Electronic Commerce Prentice Hall © 2006 2 Learning Objectives 1. Describe the differences between legal and ethical issues in EC. 2. Understand the difficulties of protecting privacy in EC. 3. Discuss issues of intellectual property rights in EC

Electronic Commerce Prentice Hall © 2006 2 Learning Objectives 1. Describe the need for justifying EC investments, how it is done, and how metrics are used to determine justification. 2. Understand the difficulties in measuring and justifying EC investments. 3. Recognize the difficulties in establishing intangible metrics and describe how to overcome them

Electronic Commerce Prentice Hall © 2006 2 Learning Objectives 1. Describe the role of support services in EC. 2. Define EC order fulfillment and describe the EC order fulfillment process. 3. Describe the major problems of EC order fulfillment. 4. Describe various solutions to EC order fulfillment problems

Electronic Commerce Prentice Hall © 2006 2 Learning Objectives 1. Document the trends in computer and network security attacks. 2. Describe the common security practices of businesses of all sizes

Electronic Commerce Prentice Hall © 2006 2 Learning Objectives 1. Define mobile commerce and understand its relationship to e-commerce. 2. Understand the mobile computing environment that supports m-commerce. 3. Describe the four major types of wireless telecommunications networks

Electronic Commerce Prentice Hall © 2006 2 Learning Objectives 1. Define the e-supply chain and describe its characteristics and components. 2. List supply chain problems and their causes. 3. List solutions to supply chain problems provided by EC