Objectives This unit deals with basic telephoning skills and also receiving and noting down messages. Students are given a chance to discuss and develop their telephone techniques and practice making different kinds of business calls. The functions of requesting, offering help and asking permission are also introduced and practiced in this unit
Announcement \Chapter 8 Enzymes: Basic Concepts and Kinetics\ in Lubert Stryer's \Biochemistry\ (Fourth Edition) will be used as my major lecture material, which is available for you to Xerox from your TAs. Chapter 8 in Lehninger's“ Principles of Biochemistry can be used as a reference
1. Mark Berenson, Timothy Krehbiel, David Levine, 2005, \Basic Business Statistics: Concepts and Applications\, Prentice Hall, 2005. 2. Keller& Warrack, Statistics for Management and Economics, 6th Edition, South-