ODISCUSS the importance of human resources to organizational success ODESCRIBE the discipline that have contributed to the field of organizational behavior DISCUSS the importance of understanding behavior in organizations EXPLAIN the goal approach to defining and measuring effectiveness EXPLAIN the relationship between quality and organizational effectiveness
Individual Differences The ASA framework Attraction Organizational Behavior Attrition McGraw-Hill/Irwin Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved
Purposes of Evaluation Judgmental Orientation Developmental Orientation e Provide a basis for reward Stimulate performance allocation Improvement Identify high-potential Develop ways of overcoming employees obstacles and performance barriers
Stress: A Stimulus or Response Stimulus Response Treats stress as some The consequence of the characteristic or interaction between and event that may result
Contemporary Perspective on Intergroup Conflict CONFLICT FUNCTIONAL DYSFUNCTIONAL Confrontation between Confrontation or groups that enhances interaction between and benefits the groups that harms the
Leadership Defined The process of influencing other to facilitate the attainment of organizationally relevant goals. Three Important Variables People Who are being lead Task What people are performing Environment
Communication Defined The transmission of information and understanding through the use of common symbols from one person to another Common symbols may be
Organizational Structure and Design Manager Subordinate Subordinate Subordinate Organizational Design Purposeful and goal-oriented process Decisions/actions to predetermine the way employees do their work Organizational structure Relatively stable relationships and processes of the organization
