Objectives When the learners finish learning this unit they should be able to book accommodation describe products and order taking

Objectives When the learners finish learning this unit they should be able to be aware of cultural differences in the area of hospitality and invitations make invitations accept or decline invitations

Objectives When the learners finish learning this unit, they should be able to find out the information about hotel. greet visitor describe business events

Objectives When the learners finish learning this unit, they should be able to: acquire skills required in writing tasks

Objectives When the learners finish learning this unit, they should be able to explain leisure and entertainment possibilities to a visitor. know how to make offers know how to thank people

Objectives When the learners finish learning this unit, they should be able to show visitors around a company or factory *warn visitors of dangers while in factories describe recent events in a company

Objectives When the learners finish learning this unit, they should be able to Show someone physically around the office or premises Describe how the business is organized or structured Describe to outsiders or friends what their company actually does

Objectives When finishing learning this unit, you should be able to: Deal with some kinds of problems encountered in business. Complain and apologize by letter, fax or e--mail

武汉工程大学（原武汉化工学院）：《岩体力学 Rock mass mechanics》课程资源（PPT教学课件）第六章 挡土结构物上的土压力（双语）Lateral Pressure between a soil mass and an adjoining earth- structure

Warming up 9.1 Did you have a good journey? 9.2 Hotels and accommodation 9.3 Organizing a conference Sum-up