复旦大学《商务智能》课程参考资料：室内位置服务与商业智能

Be aware of what is selling and buying Be aware of the sales process Know how to negotiate on the phone Know how to negotiate an international deal

In this part, you'll Learn about the“4Ps”and“4Cs”of marketing. Look at some familiar products and how they are marketed Promote a product with what you learned about marketing

what's your 1. Taking part in a meeting opinion? a. Find out what the other people think: What are Mr. Brown, your what do views on

13.1 The ideal job 13.2 Applying for job 13.3 Interviews 13.4 The real thing

Warming up 9.1 Did you have a good journey? 9.2 Hotels and accommodation 9.3 Organizing a conference Sum-up

Objectives Focus Warming up 2.1 Communicating in writing 2.2 Names and addresses 2.3 Layout and style 2.4 Thinking about your reader 2.5 Sending messages Sum-up Assignment

Objectives Focus Warming up 4.1 Summarizing a conversation 4.2 Using notes to write a report 4.3 Planning and editing a report Sum-up Assignment

Objectives Focus Warming up 6.1 Exchanging information 6.2 Making enquiries 6.3 Answering enquiries 6.4 Placing and filling orders Sum-up Assignment

Objectives Focus Warming up 7.1 Dealing with figures 7.2 Cash flow 7.3 Changing prices: Dealing withinvoicing errors 7.4 Letters of Credit 7.5 Chasing payment Sum-up Assignment