Step 1. Identifying the Target Audience Step 2. Determining the Communication Objectives Buyer Readiness Stages

A set of interdependent organizations (intermediaries) involved in the process of making a product or service available for use or consumption by the consumer or business user

Objectives Setting the Price Adapting the Price Initiating & Responding to Price Changes

Any form of nonpersonal presentation and promotion of ideas, goods, or services by an identified sponsor. U.S. advertisers spend in excess of $175 billion each year. Advertising is used by: – Business firms, –Nonprofit organizations, –Professionals

Anything that can be offered to a market for attention, acquisition, use or consumption. Satisfies a want or a need. Includes: –Physical Products –Services –Persons –Places

ECRM的含义 1.E--Enterprise 2.C--Customer 3.R--Relationship 4.M--Management

我们将在本章回答2个问题： 一、什么是产品生命周期？ 二、制定什么战略来适应产品生命周期的各个阶段？

学习目的与要求: ·了解产品整体概念及产品分类; ·掌握产品组合策略; ·掌握产品生命周期的阶段特征及营销策略

一、各部门组织的主要类型是什么？ 二、部门组织要进行什么营销决策？ 三、 部门的主要发展趋势是什么？

本章要求 一、一个公司怎样确认细分市场？ 二、一个公司应用什么标准来选定最有吸引力的目标市场？