This book is not meant to cover every possible situation that could arise while traveling abroad, just basic needs of business travelers. It might help to remember that most non-English speaking people are thrilled when an English-speaker makes the effort to try to communicate in their language. It is a way of letting the other person know that you value their culture and language, even if they can already communicate in English.

澳大利亚国立大学的<亚洲经济动力>这门课程的教学大纲（英文），从中可以学习到国外经济管理课程教学的方法和安排。

《国际商务》（International Business）课程ppt，英文版本。共五部分。

《商业策略》（Business Policies and Strategies）课程ppt，英文版。共六部分。

外贸函电是一门将英语与外贸业务相结合的课程，使学生在提高英语水平的同时，熟练掌握对外贸易业务中常用的基本术语及表达技能，培养和提高他们的外贸业务工作能力。

The book is divided into five sections: 1 The Business Model Canvas, a tool for describing, analyzing, and designing business models, 2 Business Model Patterns, based on concepts from leading business thinkers, 3 Techniques to help you design business models, 4 Re-interpreting strategy through the business model lens, and 5 A generic process to help you design innovative business models, tying together all the concepts, techniques, and tools in Business Model Generation. The last section offers an outlook on five business model topics for future exploration. Finally, the afterword provides a peek into “the making of” Business Model Generation

I. Characteristics of Business I. Characteristics of Business Markets Markets II. Model of Business Buying II. Model of Business Buying Behavior Behavior III. Business Buying Situations III. Business Buying Situations and Process and Process IV. Value Building and Relationship IV. Value Building and Relationship Marketing Marketing V. Internal Marketing V. Internal Marketing

 The Roles of Business Process Analysis  Business Process Modeling  Diagrams to Model Business Processes  Business Analysis and Modeling Approaches  Methodology Selection  Business Process Performance KPIs  A framework for determining what metrics  Estimating and demonstrating ROI on BPM  How to Estimate the ROI on BPM  References

 Businesses and Business Processes  Business Innovation and Process Improvement  Business Process Management (BPM)  Business Process Management life-cycle  Design, Modeling, Execution, Monitoring, Optimization  BPM and IBM SOA Lifecycle  Summary  References

Lesson Thirteen Creating an Effective Business Plan( Abstract: This article (including the following two texts) tells how to prepare a business plan. USually a business plan consists of the following structures: Introductory Elements, Business Description, The Market Development Production, Sales Marketing Management, Financials