日 eBiz Solution analysis_CRM RMS Customer IRM WCMS Mailing e-Community CRM: Customer Relationship Management CRM PRM e-CRM e-CTl e-Search Business Automatia IBS HRM EIP PABX MES e-IPS KMS ERM EDMS ERP e-Market GW SCM Employee
Mailing Business SCM e- Automation PABX e-Market ERP MES IBS EDMS Group D GW HRM PRM DW IRM KMS EIP WCMS RMS ERM e-IPS e-Fax e-CTI e-Search e-Community Employee Customer ❑ eBiz Solution analysis _CRM CRM : Customer Relationship Management e-CRM CRM