The Manager As A Decision Maker (cont. Types of Problems and Decisions -Welll-Structured Problems-straightforward,familiar. and easily defined Programmed Decisions-used to address structured problems -minimize the need for managers to use discretion facilitate organizational efficiency procede series of interrelated sequential steps used to respond to a structured problem ole-explicit statement of what to do or not to do polfigy-guidelines or parameters for decision making ©Prentice Hall,.2002 6-16The Manager As A Decision Maker (cont.) Types of Problems and Decisions – Well-Structured Problems - straightforward, familiar, and easily defined – Programmed Decisions - used to address structured problems –minimize the need for managers to use discretion – facilitate organizational efficiency • procedure - series of interrelated sequential steps used to respond to a structured problem • rule - explicit statement of what to do or not to do • policy - guidelines or parameters for decision making © Prentice Hall, 2002 6-16