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Process Of Interpersonal Communication (cont. Barriers to Effective Interpersonal Communication (cont.) -Eimotions-interpretation of a message affected by the way the receiver feels extreme emotions likely to hinder effective communication -Information Overload-information available exceeds processing capacity frequent complaint of executives ©Prentice Hall,2002 11-13Process Of Interpersonal Communication (cont.) Barriers to Effective Interpersonal Communication (cont.) – Emotions - interpretation of a message affected by the way the receiver feels • extreme emotions likely to hinder effective communication – Information Overload - information available exceeds processing capacity • frequent complaint of executives © Prentice Hall, 2002 11-13
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