Manager:Can I help you,madam? M:I'm extremely sorry to hear that.I'll attend to it right away.The housekeeper should check every room before new guests move in. M:No,madam.I do apologize.It's unusual.We do try to check the rooms as thoroughly as possible.Just one pillow,was it?Is there anything else? M:I'll adjust the regulator for you and I think you'll find it a little cooler in a short time.I'll also send someone along right away to look at the toilet and shower. 1111 Manager: Can I help you, madam? M: I’m extremely sorry to hear that. I’ll attend to it right away. The housekeeper should check every room before new guests move in. M: No, madam. I do apologize. It’s unusual. We do try to check the rooms as thoroughly as possible. Just one pillow, was it? Is there anything else? M: I’ll adjust the regulator for you and I think you’ll find it a little cooler in a short time. I’ll also send someone along right away to look at the toilet and shower