Decision Making Decisions choices from two or more alternatives all organizational members make decisions Decision-Making Process a comprehensive,8-step process Step I-Identifying a Problem problem-discrepancy between an existing and a desired state of affairs -must be such that it exerts pressure to act manager is unlikely to characterize a situation as a problem unless s/he has resources necessary to act ©Prentice Hall,.2002 6-4Decisions – choices from two or more alternatives – all organizational members make decisions Decision-Making Process – a comprehensive, 8-step process – Step 1 - Identifying a Problem • problem - discrepancy between an existing and a desired state of affairs –must be such that it exerts pressure to act –manager is unlikely to characterize a situation as a problem unless s/he has resources necessary to act Decision Making © Prentice Hall, 2002 6-4