Script Selling a Car Customer: I like the Honda Accord you showed me before. I think it's more practical for my needs Salesgirl: Alright sir. You are making a good choice. Honda has made a lot of design improvements in the new Accord Customer: What does it come with standard? Salesgirl: On all our new cars the standards include air conditioning anti lock brakes air bags and an AM/FM stereo with a CD player But on the accord there is another standard item as well. The Accord comes with cruise control Customer: Cruise control? don't like that Salesgirl: Why not sir? Customer: I think it's dangerous. What if I can't turn it off? Salesgirl: Well sir I know some of our customers are concerned about cruise control. But Honda has never had a single cruise control malfunction that led to an accidentScript Selling a Car Customer: I like the Honda Accord you showed me before. I think it’s more practical for my needs. Salesgirl: Alright sir. You are making a good choice. Honda has made a lot of design improvements in the new Accord. Customer: What does it come with standard? Salesgirl: On all our new cars the standards include air conditioning anti￾lock brakes air bags and an AM/FM stereo with a CD player. But on the Accord there is another standard item as well. The Accord comes with cruise control. Customer: Cruise control? I don’t like that. Salesgirl: Why not sir? Customer: I think it’s dangerous. What if I can’t turn it off? Salesgirl: Well sir I know some of our customers are concerned about cruise control. But Honda has never had a single cruise control malfunction that led to an accident. L A B P