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4 Role-play Make up a dialogue based on the following situation and role-play it to the class You work as a customer service assistant in a department store. A customer wants to return a shirt he has bought because of the wrong size. The following words and expressions may be helpful carelessness粗心,疏忽 Do you have the receipt?你有收据吗? Inconvenience不方便 d like to return this 我想退货 wrong sIze尺寸不对 Id like to get a refund on this.我想退货 fitting room试衣间 l'd like to exchange this 我想换货。4 Role-play You work as a customer service assistant in a department store. A customer wants to return a shirt he has bought because of the wrong size. The following words and expressions may be helpful: Make up a dialogue based on the following situation and role-play it to the class. carelessness 粗心,疏忽 Do you have the receipt? 你有收据吗? inconvenience 不方便 I’d like to return this. 我想退货。 wrong size 尺寸不对 I’d like to get a refund on this. 我想退货。 fitting room 试衣间 I'd like to exchange this. 我想换货。 L A B P
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