Value Chain Management (cont.) Requirements for Value Chain Management (cont.) -Leaderslip-outlines expectations for organization's pursuit of value chain management Employees/Human Resources flexibility in the design of jobs -jobs should be designed around work processes that link functions involved in creating value hiring of workers who have the ability to learn and adapt significant investments in continual and ongoing employee training ©Prentice Hall,2002 19-14Value Chain Management (cont.) Requirements for Value Chain Management (cont.) – Leadership - outlines expectations for organization’s pursuit of value chain management – Employees/Human Resources • flexibility in the design of jobs – jobs should be designed around work processes that link functions involved in creating value • hiring of workers who have the ability to learn and adapt • significant investments in continual and ongoing employee training © Prentice Hall, 2002 19-14