Technical level- different purposes in reading/listening Experts · Decision- makers -maintain and expand expertise managers evaluate a document' s validity to make a decision to assess or credibility obtain specific current situation to maintain answers to their own research their level of expertise: to Technicians and other evaluate projects and support staff employees learn how to perform a task: to laypeople solve a problem to learn about to make decisions as a citizen new devices and procedures consumer and investor: to learn absorb knowledge helpful to how to do something to expand their tasks general knowledge to become an expert MIT Department of Aeronautics and astronauticsTechnical level= different purposes in reading/listening • Experts -maintain and expand experti se; evaluat e a document’s validity or credibility; obtain specific answers to their own research • Technicians and other support staff - learn how to perform a task; to solve a problem; to learn about new devices and procedures; absorb knowledge helpful to their tasks • Decision-makers, managers - to make a decision, to assess current situation, to maintain their level of expertise; to evaluat e projects and employees • Laypeople - to make decisions as a citizen, consumer, and investor; to learn how to do something; to expand general knowledge; to become an expert MIT Departm ent of Aeronauti cs and 6 Astronauti cs