Readers and listeners different levels of technical expertise Experts(general and Decision-makers specilic managers General experts: extensive People who make choices, implement knowledge of a field but may be plans administer budgets manas unfamiliar with specific details in a resources and people sub-specialty Specific experts: extensive knowledge of a field and specific. Laypeople knowledge about a sub-specialty People who dont have the specific knowledge of an expert or Technicians a technician People who construct, operate and fix objects and systems MIT Department of Aeronautics and astronauticsReaders and listeners = different levels of technical expertise 2 • Experts (general and specific) - General experts: extensive knowledge of a field but may be unfamiliar with specific details in a sub-specialty. - Specific experts: extensive knowledge of a field and specific knowledge about a sub-specialty. • Technicians - People who construct, operate, and fix objects and systems. • Decision-makers, managers - People who make choices, implement plans, administer budgets, manage resources and people. • Laypeople - People who don’t have the specific knowledge of an expert or a technician. MIT Departm ent of Aeronauti cs and 5 Astronauti cs