16-9 Strategies for Overcoming Resistance to Change Key considerations o Individuals and organizations must have a reason to change Involvement of people at all levels of the hierarchy o Ongoing communication Creation of a learning organization Open discussion and accessibility to information Clear vision expressed at all levels Strong emphasis on independence, worth and importance of people Clear goals and performance expectations Commitment to learning Concern for measurable results Curiosity to try new methods Mcgraw-hillarwin Copright o 2002 by The mcgrane- Hill Compamies, Inc. All rights reserved.McGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16-9 Strategies for Overcoming Resistance to Change Key Considerations ⚫ Individuals and organizations must have a reason to change ⚫ Involvement of people at all levels of the hierarchy ⚫ Ongoing communication ⚫ Creation of a learning organization: Open discussion and accessibility to information Clear vision expressed at all levels Strong emphasis on independence, worth and importance of people Clear goals and performance expectations Commitment to learning Concern for measurable results Curiosity to try new methods