16-10 A Model For Managing Organizational Change Key Management responsibilities: Sorting out the information that reflects the magnitude of change forces Information is the basis for determining when change is or is not needed Diagnosing the problem Identifying relevant alternative techniques Implementing the change Monitoring the change process and change results See exhibit 16.1 Mcgraw-hillarwin Copyright @2002 by The McGraw-Hill Companies, Inc. All rights reservedMcGraw-Hill/Irwin Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16-10 A Model For Managing Organizational Change ⚫ Sorting out the information that reflects the magnitude of change forces ⚫ Information is the basis for determining when change is or is not needed ⚫ Diagnosing the problem ⚫ Identifying relevant alternative techniques ⚫ Implementing the change ⚫ Monitoring the change process and change results See Exhibit 16.1 Key Management Responsibilities: