Evolution of Cisco Selling Chain Management Marketplace Today Order status Phase 4: Relationship Management 以服务为核心的 Pricing Information Configuration Assistance 全面解决方案 Order All Product rhae3: Custom Fulfillment为顾客提供独特的服务 Phase2: Internetworking product有能力配置和订购产 Center Phase l: Information Center单向提供有关 Targets Customer Profile Agent 品与价格信息 Custom Order scheduling Phae0 Old Way打电话寻价→订单传真到总部→配置→交货TIAN 23 Evolution of Cisco Selling Chain Management Phase 0:‘Old Way’ Phase1：Information Center 打电话寻价 订单传真到总部 配置 交货 单向提供有关产 品与价格信息 Phase2：Internetworking Product Center 有能力配置和订购产品 Phase3：Custom Fulfillment 为顾客提供独特的服务 Phase4：Relationship Management 以服务为核心的 全面解决方案 Marketplace Today •Order Status •Pricing Information •Configuration Assistance •Order All Product Targets •Customer Profile Agent •Custom Order Scheduling