Three Categories Of Change Work specialization, departmentalization. Structure chain of command,span of control,centralization, formalization,job redesign, or actual design Technology Work processes,methods, and equipment Attitudes,expectations, People perceptions,and behavior ©Prentice Hall,2002 13-10Three Categories Of Change Work specialization, departmentalization, chain of command, span of control, centralization, formalization, job redesign, or actual design Structure Attitudes, expectations, perceptions, and behavior People Work processes, methods, and equipment Technology © Prentice Hall, 2002 13-10