Attitudes (cont. Job-Related Attitudes job saisaction-employee's general attitude toward her/his job -job involverent -degree to which an employee identifies with her/his job degree of active participation in the job feeling that job performance is important to self-worth -organizational commitment -employee's loyalty to, identification with,and involvement in the organization organizational citizen behavior (OCB)-discretionary behavior that is not part of the formal job requirements promotes effective functioning of the organization ©Prentice Hall,2002 14-8Attitudes (cont.) Job-Related Attitudes – job satisfaction - employee’s general attitude toward her/his job – job involvement - degree to which an employee identifies with her/his job • degree of active participation in the job • feeling that job performance is important to self-worth – organizational commitment - employee’s loyalty to, identification with, and involvement in the organization – organizational citizen behavior (OCB) - discretionary behavior that is not part of the formal job requirements • promotes effective functioning of the organization © Prentice Hall, 2002 14-8