第12期 王丹旸等:医患沟通障碍的心理解析:信息交换视角 训效果研究.中国健质心理学杂志,19,87-89 2002: A study of videotaped General Practice consultations 傅忠宇.(2007).构建和谐医患关系的对策思考.医学与社 with hypertension patients. BMC Family Practice, 7, 62 Bernhard, J, Butow, P, Aldridge, J, Juraskova, I, Ribi, K,& 黄玉莲,尚鹤睿.(2011).影响医患沟通的心理因素分析及 Brown, R.(2012). Communication about standard treatment 对策研究.医学与社会24(4),79-81 options and clinical trials: Can we teach doctors new skills 李虹,赵守盈,叶浩生.(2008).癌症患者满意度测评:层 to improve patient outcomes?. Psycho-Oncology, 21 面理论的应用.应用心理学14,232-237 隆娟,王茜,吴卉.(2012).中国当代医学语言的研究现状Bery,D.C.(2004). Interpreting information about 与发展方向.中国医学伦理学,25,390-393 medication side effects: Differences in risk perception and 杨辰枝子,傅榕赓.(2014).中医门诊医患会话中的沟通障 intention to comply when medicines are prescribed for 碍点与策略研究.武汉理工大学学报(社会科学版,27 adults or young children Psychology, Health &e Medicine, 933-938 9.227-234 阳雨君.(2013)医生语言与医患关系.华夏医学,26 Bertakis, K. D.(2009). The influence of gender on the doctor- 165-167. atient interaction. Patient Education and Counseling, 76 Aaron, M.(1988). Language concordance as a determina 356-360 of patient compliance and emergency room use in patients Bertakis, K. D, Franks, P ,& Azari, R(2003). Effects of with Asthma. Medical Care. 26.1119-1128 physician gender on patient satisfaction. Journal of the Adams, A, Buckingham, C D, Lindenmeyer, A,, Mckinlay, American Medical Women's Association (1972), 58(2) J. B, Link, C, Marceau, L, Arber, S.(2008). The 69-75. influence of patient and doctor gender on diagnosing Beverly, E. A, Ganda, O. P, Ritholz, M. D, Lee, Y, Brooks coronary heart disease. Sociology of Health& IlIness, 30, K. M, Lewis-Schroeder, N. F,. Weinger, K.(2012) Look who's(not)talking diabetic patients' willingness to Adams, K, Cimino, J. E w, Armold, R. M, Anderson, w. G discuss self-care with physicians. Diabetes Care, 3 2012). Why should I talk about emotion? Communication 1466-1472. patterns associated with physician discussion of patient Bourquin, C, Stiefel, F, Mast, M.S., Bonvin, R, Berney expressions of negative emotion in hospital admission A.(2015). Well, your have hepatic metastases: Use of encounters. Patient Education and Counseling . 89. 44-50. technical language by medical students in simulated Arora, N. K.(2003). Interacting with cancer patients: The patient interviews. Patient Education and Counseling, 98, gnificance of physicians communication behavior Social Science Medicine, 57, 791-806 Braman, A C ,& Gomez, R. G.(2004). Patient personality Aubin-Auger, 1., Mercier, A, Le Bel, J, Bombeke, K Baruch, D, Youssefian, A -.van Royen, P(2013).From Personality and Individual Differences, 37, 815-826 qualitative data to GP training on CRC screening. Journal Bredart, A, Razavi, D, Robertson, C, Batel-Copel, L, of Cancer Education, 28, 439-443 Larsson, G, Lichosik, D,. de Haes, J C. J M.(2001).A Avery, K. N. L, Metcalfe, C, Nicklin, J, Barham, C.P., comprehensive assessment of satisfaction with care Alderson, D, Donovan, J. L,& Blazeby, J. M.(2006) Preliminary psychometric analysis in French, Polish, Satisfaction with care: An independent outcome measure Swedish and Italian oncology patients. Patient Education in surgical oncology. Annals of Surgical Oncology. 13, and Counseling, 43, 243-253 8l7-822 Butalid, L, Bensing, J. M,& verhaak, P. F. M.(2014). Bagley, C H. M, Hunter, AR,& Bacarese-Hamilton, L.A. Talking about psychosocial problems: An observational study on changes in doctor-patient communication in general terminology: The need for clarity. The Annals of the Royal practice between 1977 and 2008. Patient Education and College of Surgeons of England, 93, 401-404 ounseling, 94, 31 Basanez, T, Blanco, L, Collazo, J. L, Berger, D. E,& Butow, P, Brown, R, Aldridge, J, Juraskova, 1., Zoller, P. Crano, W. D. (2013). Ethnic groups perception of Boyle, F,. Bernhard, J(2014) Can consultation skills obesity. Psychology, Health& Medicine, 18, patients in making decisions about standard treatment and Bensing, J. M, Tromp, F, van Dulmen, s, van den Brink A controlled trial. Health Muinen, A, Verheul, W,& Schellevis, F. G.(2006) Shifts in doctor-patient communication between 1986 and Participation in Health Care &e Health Policy. doi:第 12 期 王丹旸等: 医患沟通障碍的心理解析：信息交换视角 2137 训效果研究. 中国健康心理学杂志, 19, 87−89. 傅忠宇. (2007). 构建和谐医患关系的对策思考. 医学与社 会, 20(7), 11−12. 黄玉莲, 尚鹤睿. (2011). 影响医患沟通的心理因素分析及 对策研究. 医学与社会, 24(4), 79−81. 李虹, 赵守盈, 叶浩生. (2008). 癌症患者满意度测评: 层 面理论的应用. 应用心理学, 14, 232−237. 隆娟, 王茜, 吴卉. (2012). 中国当代医学语言的研究现状 与发展方向. 中国医学伦理学, 25, 390−393. 杨辰枝子, 傅榕赓. (2014). 中医门诊医患会话中的沟通障 碍点与策略研究. 武汉理工大学学报(社会科学版), 27, 933−938. 阳雨君. (2013). 医生语言与医患关系. 华夏医学, 26, 165−167. Aaron, M. (1988). Language concordance as a determinant of patient compliance and emergency room use in patients with Asthma. Medical Care, 26, 1119−1128. Adams, A., Buckingham, C. D., Lindenmeyer, A., McKinlay, J. B., Link, C., Marceau, L., & Arber, S. (2008). The influence of patient and doctor gender on diagnosing coronary heart disease. Sociology of Health & Illness, 30, 1−18. Adams, K., Cimino, J. E. W., Arnold, R. M., & Anderson, W. G. (2012). Why should I talk about emotion? Communication patterns associated with physician discussion of patient expressions of negative emotion in hospital admission encounters. Patient Education and Counseling, 89, 44−50. Arora, N. K. (2003). Interacting with cancer patients: The significance of physicians' communication behavior. Social Science & Medicine, 57, 791−806. Aubin-Auger, I., Mercier, A., Le Bel, J., Bombeke, K., Baruch, D., Youssefian, A.,... van Royen, P. (2013). From qualitative data to GP training on CRC screening. Journal of Cancer Education, 28, 439−443. Avery, K. N. L., Metcalfe, C., Nicklin, J., Barham, C. P., Alderson, D., Donovan, J. L., & Blazeby, J. M. (2006). Satisfaction with care: An independent outcome measure in surgical oncology. Annals of Surgical Oncology, 13, 817−822. Bagley, C. H. M., Hunter, A. R., & Bacarese-Hamilton, I. A. (2011). Patients' misunderstanding of common orthopaedic terminology: The need for clarity. The Annals of the Royal College of Surgeons of England, 93, 401–404. Basáñez, T., Blanco, L., Collazo, J. L., Berger, D. E., & Crano, W. D. (2013). Ethnic groups' perception of physicians' attentiveness: Implications for health and obesity. Psychology, Health & Medicine, 18, 37−46. Bensing, J. M., Tromp, F., van Dulmen, S., van den Brink￾Muinen, A., Verheul, W., & Schellevis, F. G. (2006). Shifts in doctor-patient communication between 1986 and 2002: A study of videotaped General Practice consultations with hypertension patients. BMC Family Practice, 7, 62. Bernhard, J., Butow, P., Aldridge, J., Juraskova, I., Ribi, K., & Brown, R. (2012). Communication about standard treatment options and clinical trials: Can we teach doctors new skills to improve patient outcomes?. Psycho-Oncology, 21, 1265−1274. Berry, D. C. (2004). Interpreting information about medication side effects: Differences in risk perception and intention to comply when medicines are prescribed for adults or young children. Psychology, Health & Medicine, 9, 227−234. Bertakis, K. D. (2009). The influence of gender on the doctor￾patient interaction. Patient Education and Counseling, 76, 356−360. Bertakis, K. D., Franks, P., & Azari, R. (2003). Effects of physician gender on patient satisfaction. Journal of the American Medical Women's Association (1972), 58(2), 69−75. Beverly, E. A., Ganda, O. P., Ritholz, M. D., Lee, Y., Brooks, K. M., Lewis-Schroeder, N. F.,... Weinger, K. (2012). Look who’s (not) talking diabetic patients’ willingness to discuss self-care with physicians. Diabetes Care, 35, 1466−1472. Bourquin, C., Stiefel, F., Mast, M. S., Bonvin, R., & Berney, A. (2015). Well, you have hepatic metastases: Use of technical language by medical students in simulated patient interviews. Patient Education and Counseling, 98, 323–330. Braman, A. C., & Gomez, R. G. (2004). Patient personality predicts preference for relationships with doctors. Personality and Individual Differences, 37, 815−826. Brédart, A., Razavi, D., Robertson, C., Batel-Copel, L., Larsson, G., Lichosik, D.,... de Haes, J. C. J. M. (2001). A comprehensive assessment of satisfaction with care: Preliminary psychometric analysis in French, Polish, Swedish and Italian oncology patients. Patient Education and Counseling, 43, 243−253. Butalid, L., Bensing, J. M., & Verhaak, P. F. M. (2014). Talking about psychosocial problems: An observational study on changes in doctor-patient communication in general practice between 1977 and 2008. Patient Education and Counseling, 94, 314−321. Butow, P., Brown, R., Aldridge, J., Juraskova, I., Zoller, P., Boyle, F., … Bernhard, J. (2014). Can consultation skills training change doctors' behaviour to increase involvement of patients in making decisions about standard treatment and clinical trials: A randomized controlled trial. Health Expectations: An International Journal of Public Participation in Health Care & Health Policy, doi: