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Evaluating Communication Methods FFeedback-how quickly can the receiver respond to the message? Complexity capacity-can the method effectively process complex messages? Breadth potential-how many different messages can be transmitted using this method? Confdentialliy-can communicators be reasonably sure their messages are received only by those intended? EEncoding ease-can sender easily and quickly use this channel? Decodingease-can receiver easily and quickly decode messages? Time-space constraint-do senders and receivers need to communicate at the same time and in the same space? Cost-how much does it cost to use this method? Interpersonal warth-how well does this method convey interpersonal warmth? Formality-does this method have the needed amount of formality? Scanabiity-does this method allow the message to be easily browsed or scanned for relevant information? Time of consumption-does sender or receiver exercise the most control over when the message is dealt with? ©Prentice Hall,2002 11-8 Evaluating Communication Methods Feedback - how quickly can the receiver respond to the message? Complexity capacity - can the method effectively process complex messages? Breadth potential- how many different messages can be transmitted using this method? Confidentiality - can communicators be reasonably sure their messages are received only by those intended? Encoding ease - can sender easily and quickly use this channel? Decoding ease - can receiver easily and quickly decode messages? Time-space constraint- do senders and receivers need to communicate at the same time and in the same space? Cost- how much does it cost to use this method? Interpersonal warmth - how well does this method convey interpersonal warmth? Formality - does this method have the needed amount of formality? Scanability - does this method allow the message to be easily browsed or scanned for relevant information? Time of consumption - does sender or receiver exercise the most control over when the message is dealt with? © Prentice Hall, 2002 11-8
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