Complaint Management is an Investment Cost of customer acquisition vs. retention Loyalty Word of mouth (positive or negative) Information for design changes Compensation may exceed price

Time series vs Cross sectional e Time series data has a temporal ordering unlike cross-section data Will need to alter some of our assumptions to take into account that we no longer have a random sample of individuals Instead. we have one realization of a stochastic(i.e. random) process Economics 20- Prof anderson

Research methods Qualitative Vs quantitative Understanding the relationship between objectives(research question) and variables is critical Information≠Data Information=data analysis Planning in advance is a must To include how data will be analyzed

Bond Characteristics reading the financial pages Bond Prices and Yields Bond prices and interest rates YTM vs. current yield Rate of Return Interest Rate Risk The Yield Curve Nominal and Real Rates of Interest Default Risk

ECENOMIC S Lorenz Curve shows Income Inequality T137 Figure 19-1 100 Curve of absolute equality Deviation fror absolute equality

4场效应管放大电路 4.1.1试从图4.1.5b的输出特性中,作出vs=4V时的转移特性

Investment Decision vs. Financing Decision Market Efficiency Weak form efficiency Semi- -strong form efficiency Strong form efficiency Lessons of Market Efficiency

Local Scope vs. Global Scope of an Identifier Detailed Scope Rules to Determine which Variables are Accessible in a block Determining the Lifetime of a Variable Initializations in Declarations Interface Design Writing a Value-Returning Function for a Task Some Value-Returning Functions with Prototypes in Header Files cctype and cmath

Chapter 1 Topics Computer Programming Programming Life-Cycle Phases Creating an Algorithm Machine Language vs. High Level Languages

第一章 发动机的性能指标 第二章 发动机换气过程 第三章 燃料与燃烧 第四章 汽油机混合气形成及燃烧 第五章 柴油机混合气形成和燃烧