Contemporary Perspective on Intergroup Conflict CONFLICT FUNCTIONAL DYSFUNCTIONAL Confrontation between Confrontation or groups that enhances interaction between and benefits the groups that harms the

Group is two or more individuals interacting with each other to accomplish a common goal. Team is a mature groups with a degree of member interdependence and motivation to achieve a common goal. McGraw-Hill/rwin

Stress: A Stimulus or Response Stimulus Response Treats stress as some The consequence of the characteristic or interaction between and event that may result

DESCRIBE the relationship between job design and quality of work life. IDENTIFY the key elements linking job design and performance. DEFINE the term job analysis. .COMPARE the job design concepts of range and depth

Purposes of Evaluation Judgmental Orientation Developmental Orientation e Provide a basis for reward Stimulate performance allocation Improvement Identify high-potential Develop ways of overcoming employees obstacles and performance barriers

《组织行为学》专题讲座PPT（Organization Behavior）第四专题 组织变革与发展

一、群体行为的一般特征： 1. 定义：两人以上为达共同目标，相互作用，相互依赖构成群体。 （1）相互影响； （2）在心理上互相意识到； （3）各成员具集体意识，具归属感

Motivation DESCRIBE the three distinct components of motivation. IDENTIFY the need levels in Maslow's hierarchy. EXPLAIN Alderfer's ERG Theory. COMPARE motivators and hygiene factors DISCUSS the factors that reflect a high need for achievement. DEFINE the key terms in expectancy theory. DISTINGUISH between inputs and outputs in equity theory

《组织行为学 Organizational Behavior》课程教学参考资料：香奈儿 Chanel

《组织行为学 Organizational Behavior》课程教学参考资料：观海尔成功之路