北方工业大学：工程管理（留学生）《商务汉语》课程教学大纲（2）

6.1客户关系管理产生的原因 6.3客户关系管理过程 6.4企业(CRM)实施步骤

Revision: I. Expressions Directions: Turn the following English terms into Chinese without looking

Revision: I. Expressions Directions: Turn the following English terms into Chinese without looking at your textbook 1. market slump 2. market boom 3. market share 4. market fluctuations 5. strong market

Revision l Expressions Directions: Turn the following English terms into Chinese without looking at your textbook 1 advance payment/ Cash in advance 2 defer payment 3 initial payment 4 Documentary letter of credit

Revision of unit 6 工. Expressions Directions: Turn the following English terms into Chinese without /ooking at your textbook 1. Superior quality/inferior quality 2. Customary quality /ordinary quality

Revision I. Expressions ss Directions: Turn the following English terms into Chinese without looking at your textbook 1. Purchase order: order sheet. order note indent

Revision: I. Expressions Directions: Turn the following English terms into Chinese without looking at your textbook I. sale by sample 2. G M.Q 3. sale by

Revision(Lesson 1-3) I Expressions Directions: Choose the correct English expressions of Chinese terms in the column A from column B Column a

Course Information: Business Negotiation Lecture day/Time: Wednesday 10: 15 Lecture Building/Room: Room 616, Library Building, Yuquan Campus Instructor Information: Yang Min/ Rosemary Course description The course introduces the basic concepts and practice of