earning objectives Understand the importance of good project scope management List the reasons why most firms invest in IT projects Describe the strategic planning process and how it relates to IT project selection

Learning objectives Understand the importance of project integration management Describe an overall framework for project Integration management Describe project plan development and the key

Obiectives Understand the systems view of project management Explain the four general phases in the project life cycle Explain the differences among functional, matrix, and project organizational structures

COURS TECHNOLOGY THOMSON LIANINC Opening case Chapters 12-15 are all based on a real case stud Fay Beauchine, VP of reservations at Northwest Airlines(NWa) sponsored the ResNet projects

Learning Objectives Understand the importance of good procurement management and the increasing use of outsourcing for IT projects Describe the main processes and deliverables of procurement management

Learning Objectives Understand the importance of good project risk management Understand what risk is and describe different tolerances for risk Describe each of the processes involved in project risk management

Internet Protocol (IP) Unreliable Connectionless Best-effort delivery No error checking

CONTENTS INTRODUCTION CLASSFUL ADDRESSING OTHER ISSUES A SAMPLE INTERNET

CONTENTS LANS POINT-TO- POINT WANS SWITCHED WANS CONNECTING DEVICES

Real-Time Transport Protocol Real-time traffic v.S. multimedia traffic Real-time communication is the almost simultaneous production and use of the data, ignoring the short delay in transmission