Objectives When the learners finish learning this unit, they should be able to explain leisure and entertainment possibilities to a visitor. know how to make offers know how to thank people

Objectives When the learners finish learning this unit, they should be able to show visitors around a company or factory *warn visitors of dangers while in factories describe recent events in a company

Objectives When the learners finish learning this unit, they should be able to Show someone physically around the office or premises Describe how the business is organized or structured Describe to outsiders or friends what their company actually does

Objectives When finishing learning this unit, you should be able to: Deal with some kinds of problems encountered in business. Complain and apologize by letter, fax or e--mail

Warming up 9.1 Did you have a good journey? 9.2 Hotels and accommodation 9.3 Organizing a conference Sum-up

清华大学：《人力资源管理》课程教学资源（PPT课件）（双语版）第3章 工作分折与位评平价

一、原因 1 对目标准则的过度追求 2 对高度可见行为的过度强调 3 虚伪 4 对道德和公平的强调甚于效率

1、挑战 2、致命陷阱 3、规避

Be aware of what is selling and buying Be aware of the sales process Know how to negotiate on the phone Know how to negotiate an international deal

13.1 The ideal job 13.2 Applying for job 13.3 Interviews 13.4 The real thing