❖Why need memory management ❖Memory partitioning ❖Paging ❖Segmentation 3.1 Memory Management Requirements ♣ Relocation(重定位) ♣ Memory Protection（保护） ♣ Memory Sharing（共享） ♣ Logical Organization（逻辑组织） ♣ Physical Organization（物理组织） 3.2 Memory Partitioning • Fixed Partitioning • Dynamic Partitioning • Buddy System(伙伴系统) 3.3 Simple Paging Technique ❖ A process can be loaded into several not continuous frames(页帧). ❖ The efficiency of main memory is higher 3.4 Simple Segmentation Technique • A program and its associated data are divided into a number of segments. The segments may be not the same length. Main memory is divided into many partitions 3.5 Virtual Memory 虚拟存储

• Software Process • Software Quality Assurance • Software Configuration Management • Software Project Management Concepts

Leadership versus Management Leadership- the ability to influence group towards the achievement of goals- coping with change Management-the use of authority inherent in designated formal rank to obtain compliance from organizational members-coping with complexity Organizations need both for optimal effectiveness

 Businesses and Business Processes  Business Innovation and Process Improvement  Business Process Management (BPM)  Business Process Management life-cycle  Design, Modeling, Execution, Monitoring, Optimization  BPM and IBM SOA Lifecycle  Summary  References

Chapter 20-Learning Objectives Understand the philosophy of total quality management(TQM) Be able to distinguish between defect prevention and defect detection strategies for the management of qualit Be able to distinguish random variation from assignable variation Understand the fundamentals of statistical process control charts

I. What is a Distribution I. What is a Distribution Channel? Channel? II. Roles of Distribution Channels II. Roles of Distribution Channels III. Designing of Distribution III. Designing of Distribution Channels Channels IV. Distribution Channel IV. Distribution Channel Management Management

I. Product Life Cycle I. Product Life Cycle II. Packaging II. Packaging III. Product Line Decisions III. Product Line Decisions IV. Brand and Brand IV. Brand and Brand Management Management

Importance of Project Procurement Management? Project Procurement management Processes: Procurement Planning (采购计划) Solicitation Planning （询价计划） Solicitation （询价） Source Selection（供方选择） Contract Administration （合同管理）

– Ch.15 Financial Forecasting and Working Capital Policy – Ch.16 The Management of Cash and Marketable Securities – Ch.17 Management of Accounts Receivable and Inventories

Learning Objectives Understand the importance of good project risk management Understand what risk is and describe different tolerances for risk Describe each of the processes involved in project risk management