Total Quality Management (TQM) Theory of Process Management The Theory of Control Charts Common Cause Variation Vs Special Cause Variation Control Charts for the Proportion of Nonconforming Items Process Variability Control charts for the Mean and the Range
Component Factors of the Time-Series Model Smoothing of Data Series Moving Averages Exponential Smoothing Least Square Trend Fitting and Forecasting Linear, Quadratic and Exponential Models Autoregressive Models Choosing Appropriate Models Monthly or Quarterly Data
Types of Regression Models Determining the Simple Linear Regression Equation Measures of Variation in Regression and Correlation Assumptions of Regression and Correlation Residual Analysis and the Durbin-Watson Statistic Estimation of Predicted Values Correlation Measuring the Strength of the Association
The Completely Randomized Model One-Factor Analysis of Variance F-Test for Difference in c Means The Tukey-Kramer Procedure ANOVA Assumptions The Factorial Design Model: Two-Way Analysis of Variance Examine Effect of Factors and Interaction Kruksal-Wallis Rank Test for Differences in c Medians
To learn the objectives of questionnaire esign. To understand the role of the questionnaire in the data collection process. To become familiar with the criteria for a good questionnaire. To learn the process for questionnaire design
The Normal Distribution The Standard Normal Distribution Assessing the Normality Assumption The Exponential Distribution Sampling Distribution of the Mean Sampling Distribution of the Proportion Sampling From Finite Populations